Policy Statement
Sixfold is committed to delivering consultancy, bid support and APMP training that consistently meets or exceeds our clients’ requirements. Quality is the responsibility of everyone who works for us.
Scope
This policy applies to all directors, employees and associates of Sixfold International Limited (Sixfold), and to anyone acting on Sixfold’s behalf.
Our commitments
- Agree each client’s requirements, deliverables and timescales clearly before work starts, and confirm we have the capability and capacity to meet them
- Assign a director to be accountable for quality on every engagement
- Use competent, appropriately qualified people – our trainers hold relevant APMP certifications
- Review work before it is delivered, and deliver APMP courses in line with APMP accreditation requirements
- Keep accurate records of engagements, course bookings and results
- Seek feedback from clients and delegates, and act on it
- Deal promptly and fairly with any complaint, and put right any problem with our work
Continuous improvement
The Board reviews client feedback, delegate evaluations, complaints and lessons learned at least annually and updates our ways of working as needed.
Responsibility and Review
Overall responsibility for this policy rests with Andy Haigh, Director. Concerns or suggestions should be raised with him. The policy is published at www.sixfold.biz and is reviewed annually by the Board, or sooner if our work or the law changes.
Approved by Andrew Haigh, Director, on behalf of the Board of Sixfold International Limited, 19 October 2026. Next review: October 2027.
